Copyright & takedown notices

1. Where is the content?

Sayweek is a tool our customers – businesses – use to write and schedule their own posts. Published posts appear on the social platforms (LinkedIn, Facebook, Instagram, TikTok, YouTube etc.), not with us. If you see infringing content there, the fastest route is to also use the platform’s own reporting tool: LinkedIn, Meta, TikTok, YouTube.

We host customer content in these places: the customers’ media library (uploaded or generated images and videos), review links for their clients (/r/…) and the media file addresses made available to the platforms. For these, you can contact us.

2. What your notice should contain

• your name and contact details (e-mail address) and, if you act on behalf of someone else, their name;
• identification of the work infringed (e.g. the title or a link to the original);
• the exact location of the allegedly infringing content (URL, link to the post or the review link);
• a sufficiently substantiated explanation of why it infringes;
• a statement that you believe in good faith that the use is not authorised, that the information in the notice is accurate and that you are authorised to act.

3. Where to send it

By e-mail to hello@sayweek.com with the subject “Copyright”. We use the notice and the personal data in it to handle the notice and may – where necessary – pass your name and contact details on to the customer concerned.

4. What we do with the notice

• We acknowledge receipt and review it diligently and objectively, without undue delay.
• We forward the notice to the customer concerned, who is responsible for the content.
• If the content is hosted by us (media library, review link, media file address) and the notice is well founded, we remove it or disable access to it, and stop a scheduled post from going out.
• We inform you and the customer of our decision, with reasons.
• We cannot delete a post already published on a platform; the customer or the platform can.

5. Counter-notice

If you are the customer and believe the content was removed by mistake, or you are entitled to use it (e.g. you hold a licence), write to the same address with the content concerned, your reasons and your contact details. We may forward the counter-notice to the notifier and, if it is well founded, restore the content.

6. Repeat infringers and misuse

If a customer repeatedly publishes infringing content, we may suspend or terminate their account under the Terms and the Acceptable Use Policy.

If someone frequently sends manifestly unfounded notices, we may stop processing their notices for a period; a false notice may give rise to legal liability.

7. Other illegal content and the EU Digital Services Act

You can report other illegal content hosted by us in the same way (e.g. an image that violates personality rights or is otherwise unlawful). Where Sayweek qualifies as a hosting service, we handle notices under the notice-and-action mechanism of Art. 16 of the Digital Services Act (DSA). [applicability of the DSA (whether the media library and review links are a hosting service), point of contact (Art. 11–12), statement of reasons to the customer (Art. 17), legal representative in the EU (Art. 13)]