Delete your data

1. Delete your account in the app

Settings → Data & privacy → Delete account. All data of the workspace – brands, channels, posts, ideas, images, videos, integrations and tokens – is removed from the database immediately and from backups within 30 days. An active subscription is cancelled first, and Google and social access is also revoked at the provider.

Before deleting, you may want to download an export in the same place (Export, a JSON file).

2. Revoke one integration

Settings → the integration → disconnect. We delete the token of the connection and the data stored from it (e.g. the Analytics numbers). You can also revoke access at the provider: Google, LinkedIn, Meta, TikTok.

3. Deletion by e-mail

Write to hello@sayweek.com from your account address; we delete within 30 days and confirm. If you write from another address, we first check that the account is yours, to prevent abuse.

4. What we keep after deletion

• Issued tax invoices and credit notes (with the billing details on them) are kept for 5 years, as required by UAE VAT law, and deleted after that. Stripe keeps its payment records under its own rules.
• We keep the log of accepting our terms until the limitation period ends, to prove the conclusion of the contract (see section 3 of the Privacy Policy). It is kept after the account is deleted (with the e-mail address and the shortened IP only). [retention period to be confirmed]
• Copies in backups remain for up to 30 days and then expire automatically.

5. Posts already published

Posts already published on social networks must be deleted there; deleting your Sayweek account does not remove them.

6. If one of our customers holds your data

If you are not a Sayweek user but one of our customers (for example an agency) holds your data in Sayweek – say you commented on a review link – please ask them first: they are the controller. You may also write to us and we will pass it on. Details: Privacy Policy.