Sayweek help
How can we help?
Step-by-step guides with screenshots – from setting up your brands to publishing.
Topics
Getting started
- What is Sayweek?Sayweek writes your social media posts in your own voice, places them in your weekly plan and publishes them once you approve.
- First setup (the setup wizard)Five short steps, about 10 minutes: brand, channels, your voice and posting rhythm – and your first posts are already being written.
- The weekly planThe Weekly plan shows your channels' time slots and posts: what needs review, where a post is missing – and it's where you get empty slots written.
- Navigation, search and keyboard shortcutsThe main menu, the ⌘K / Ctrl+K search and command palette, finding a setting and all keyboard shortcuts in one place.
- Language, appearance and time zoneHow to switch the app language (Hungarian, English, German), choose light or dark appearance and set your home time zone.
Brands & voice
- Brands and channelsA brand = name, language, tone and country; per channel you set where, on which days and at what time Sayweek posts.
- Brand rules and sample postsClaude gets your brand rules word for word every time it writes a post or idea: tone, audience, banned topics, structure and samples.
- How Sayweek learns your voiceClaude learns your style from your past posts, your samples and your edits – per brand, without copying anything.
- Brand graphics (brand kit)Logo, colours and font once – the template graphics (quote card, key number, tips, carousel) fill themselves from the post text.
- Client names, public holidays and blocked daysClient names must never end up in a post; on public holidays and your own blocked days no business posts are created.
Writing & approving
- Having Claude write your postsHow Claude fills the empty time slots of your weekly plan, or writes a single post for any day – then you review and approve.
- Editing a postThe parts of the post editor: text, image, schedule, preview, quality checks, versions, provenance and reuse.
- Images and video for a postUpload your own image, generate one with AI, use stock photos from Unsplash and Pexels, pick from Drive, OneDrive or Canva, and upload video.
- LinkedIn carousel (PDF document)Claude turns the post text into swipeable slides; you edit them, download the PDF, and with a direct LinkedIn connection it goes out automatically.
- Approving postsNothing goes out without approval. How to approve a post, how two-step approval works, and how to answer a client's comment.
- Client approval with a no-login linkSend your client a link: without an account they see the coming weeks' posts and can approve them, request changes or leave comments.
Calendar & publishing
- Calendar views and shortcutsDay, week, month and list views in the Calendar, the brand filter, missing posts and the keyboard shortcuts.
- Reschedule and move postsDrag a post to another day or time, enter an exact date, or move it to another channel.
- Posting days and timesSet for each channel which days and times Sayweek posts on and at what cadence – the app shows you the best hours.
- How a post goes outDirect publishing or Postiz, what happens after approval, the post statuses and the Publish now button.
- Emergency brake: stop all publishingOne click stops every scheduled post – in a crisis or after bad news. When you release it, the posts are scheduled again.
- Travel and time zonesSet your home and your trips: time slots always apply in the local time of wherever you are that day.
Ideas & sources
- Ideas box: from idea to postDrop in a few sentences after a meeting – Claude suggests the brand, channel and time it fits, and writes the post for you.
- News radar: industry, sources, competitorsPick an industry per brand, switch on proven sources and watch competitors – every morning Claude picks the news that fits your topics.
- Ideas from your meetingsPaste or upload a meeting transcript, or connect a note-taker – you get 1–3 post ideas, and the transcript is never stored.
- Ideas via Telegram and WhatsAppSend the Sayweek bot text, a link, a voice note or a photo, and the idea is waiting in your ideas box – you can even ask for a draft.
- Browser extension: Save to SayweekComing soonFor Chrome and Edge: save the page you're reading, a link or selected text as an idea in your ideas box with one click.
- Weekly interview – “Tell me about your week”3–5 short questions a week about your real week, by voice or text – your answers become post suggestions and drafts for your free slots.
- Ideas by e-mail and voiceForward an e-mail to your workspace's secret idea address, or say the idea out loud – both land in your ideas box.
Team & roles
- Invite colleaguesInvite colleagues, a ghostwriter or your assistant to your workspace, and give each of them a role.
- Roles and permissionsOwner, editor, contributor and viewer: who can see and change what in the workspace.
- Team voice: colleagues' posts in their own voiceOne company update becomes a LinkedIn post in each colleague's own voice – they just review and share it.
- White-label: your agency's branding and domainYour clients see your agency's name, logo and colour – and even your own domain – on the approval page and in the report.
Integrations
- Integrations overviewEvery connection in one place – publishing, idea sources, design, analytics, notifications and API – with status, a connection test and requests.
- Connect LinkedInComing soonPost straight to your LinkedIn profile or company page, and read back statistics and comments.
- Connect a Facebook PagePost straight to your Facebook Page with a Meta sign-in – with comments and statistics.
- Connect InstagramImages, Reels and stories straight to your professional Instagram account – via a Facebook Page, with comments and statistics.
- Connect TikTokVideos and photo posts straight to your TikTok account – as a draft in the app or directly, with visibility settings and statistics.
- Connect YouTubeComing soonUpload videos and Shorts straight to your YouTube channel – private by default – and read back the views.
- Connect BlueskyPost straight to Bluesky with an app password: links, @mentions, hashtags, images with alt text, long text as a thread.
- Connect ThreadsComing soonText, image and video straight to Threads, long text as a reply chain; views, likes and replies read back.
- Connect Google Business ProfileComing soonUpdates, offers and events on your Google Business Profile with a button and photo; views and clicks on Maps and Search.
- Connect PostizOne Postiz key, many networks: X, Threads, Bluesky, Telegram, Google Business Profile and more – in test or live mode.
- Gmail: post ideas from your emailConnect your Gmail account read-only: once a week Sayweek looks at last week's email and suggests anonymised post ideas.
- Google Calendar: location and type of daySayweek reads where you are and what kind of day it is (travel, time off, events) from Google Calendar, and adapts your posts to it.
- Connect iCloud CalendarYour location and type of day can also come from your iCloud calendars – read-only, with an app-specific password.
- Outlook Calendar (Microsoft 365 or ICS link)Connect your Outlook or Microsoft 365 calendar with Microsoft sign-in or an ICS link – titles and times only.
- Outlook mail as an idea sourceComing soonConnect your Microsoft 365 mailbox read-only: every week you get topic ideas from last week's Outlook email.
- HubSpot as an idea sourceComing soonAnonymised post ideas from won deals, stage changes and meetings – read-only, nothing is written back to HubSpot.
- Pipedrive as an idea sourceComing soonAnonymised post ideas from won deals, stage changes, meetings and calls – read-only.
- Notion: content calendar and ideasComing soonSends your content calendar to a Notion database and brings ideas from another Notion database into the ideas box. Both optional.
- RSS feeds and competitors for the news radarPer brand: industry, proven news sources, your own RSS feeds and watched competitors – the news radar picks from them every morning.
- Apple Reminders, Siri, Share menu and widgetIn the iPhone app, ideas on the “Sayweek” reminders list (also via Siri) land in the ideas box; the Share menu and the widget send there too.
- Fireflies.ai transcripts as an idea sourceConnect Fireflies.ai with your own API key: Sayweek turns your meeting transcripts into anonymised post ideas.
- Fathom transcripts as an idea sourceConnect Fathom with your own API key: the transcripts and summaries of your recordings become anonymised post ideas.
- CanvaComing soonCanva designs for your posts: pick an existing design or open a new one in the channel's size, and the image lands on the post automatically.
- tl;dv transcripts as an idea sourceConnect tl;dv with your own API key (Pro or Business plan): your meeting transcripts become anonymised post ideas.
- Google DrivePhotos for your posts from your Google Drive, and the monthly content plan exported as a Google Doc. You can connect several Drive accounts.
- Zoom transcripts as an idea sourceComing soonSign in with Zoom and Sayweek turns the transcripts of your own cloud recordings into anonymised post ideas.
- OneDrive / SharePointComing soonImages for your posts from your OneDrive or from SharePoint folders shared with you, through a Microsoft 365 account. Read-only.
- Google Meet transcripts as an idea sourceComing soonWith a separate Google permission, Sayweek turns your Google Meet transcripts into anonymised post ideas.
- Google Analytics 4Coming soonHow many visitors and conversions each post brought to your website – from the UTM parameters of your post links, with read-only access.
- Teams meeting transcripts as an idea sourceComing soonThrough your Microsoft 365 account, Sayweek turns your Teams meeting transcripts into anonymised post ideas.
- Slack notificationsThe same notifications as on your phone – awaiting approval, published, errors, client feedback – in a Slack channel, through an Incoming Webhook.
- Telegram bot: ideas from anywhereLink your Telegram to the Sayweek bot: text, links, voice notes or captioned photos all land as ideas.
- Microsoft Teams notificationsSayweek's notifications in a Teams channel, through a “webhook request is received” workflow.
- WhatsApp: ideas to the Sayweek numberComing soonLink your WhatsApp to Sayweek: whatever you send the Sayweek number – text, links, voice notes, photos – lands as an idea.
- Email remindersAn email the day before, at the time you choose, if tomorrow's slots still have unapproved or empty posts.
- Push notifications (browser, iPhone, Android)Notifications in your browser and in the iPhone and Android apps: reminders, awaiting approval, published, errors. You switch them on per device.
Statistics
- The Analytics pageEverything your connected channels measure in one place: period, brand and channel filters, tabs, CSV and PDF export.
- Post performance and best timesA single post's numbers, the “vs typical” index, the best times to post and which topic, opening and format works.
- UTM links and website trafficLink tracking per brand: UTM parameters and a short link for every link, click counts, visitors and conversions from Google Analytics 4.
- Monthly PDF reportA one-page branded PDF of the month: download it, send it by e-mail, or have it sent automatically on the 1st of every month.
Billing & invoices
- Plans and free trialThe Solo, Pro, Team and Agency plans, the 14-day trial without a card, and what happens when the trial ends.
- Change or cancel your planUpgrade or downgrade, cancel a card (Stripe) or PayPal subscription, and what stays after cancelling.
- Monthly AI allowance and AI packsWhat counts towards the monthly AI allowance, where to see your usage, and how to top it up with a one-time AI pack.
- Invoices and VATA tax invoice for every payment by e-mail and as a download, the VAT rules, and how to change billing details and payment method.
- Refer a friendYour own referral link: whoever signs up with it gets the first 30 days free, and you get one month as credit.
Security & privacy
- Sign-in methods: Google, Microsoft, password, passkey, AppleThe ways you can sign in to Sayweek, how to set a password, and when you can turn password sign-in off.
- Two-factor authentication and passkeysAn authenticator code on top of your password, or passwordless sign-in with Touch ID, Face ID or Windows Hello.
- Devices and sessions, sign out everywhereSee which browsers and apps are signed in, sign out a lost phone, and what “Sign out everywhere” does.
- Export your data and delete your accountDownload all your data as a JSON file, see the data processors, and delete your workspace permanently.
- How does the AI use your data?What Claude receives to write a post, what stays with us, and why the models don't train on your data.
- AI transparency and compliance (EU AI Act)AI labels on outgoing posts, mandatory human approval, a settings lock, data retention and a downloadable compliance report.
- Activity log: who did whatOwners see approvals, deletions, settings changes, sign-ins and other security events in the activity log.
Mobile & desktop apps
- The iPhone and iPad appFace ID sign-in, approving from a notification, a widget and the Share menu – Sayweek's native app for iPhone and iPad.
- The Android appFingerprint sign-in, sharing from any app and notifications – Sayweek's native app for Android.
- Desktop app for Windows, Mac and ChromebookInstall Sayweek from your browser: it runs in its own window with its own icon, and has shortcuts.
- Sayweek in the browserWhich browsers Sayweek runs in, how to turn on notifications, and how to install it as an app.
- Share menu, widget and SiriIdeas from any app via the Share menu, a home-screen widget with posts waiting for approval, and ideas by Siri through Reminders.
Developers: API, MCP, Zapier, Make
- Developer tools: API, webhooks, MCPWhat Sayweek offers developers and automation: REST API, signed webhooks, Zapier, Make, Claude and ChatGPT (MCP) and an iCal link.
- REST API: API keys and scopesCreate an API key, understand the read / write / approve scopes, the main endpoints and how to revoke a key.
- Webhooks (n8n and your own server)Signed JSON to your URL when a post is approved, published or fails, or when a new idea or feedback comes in.
- ZapierComing soonThe Sayweek app for Zapier: triggers for new ideas, drafts, approvals and published posts, actions for ideas, drafts and news sources.
- Make (Integromat)Coming soonThe Sayweek app for Make: instant triggers and modules for ideas, posts and news sources – connected with an API key.
- Claude and ChatGPT (MCP)Connect Sayweek to Claude or ChatGPT: the assistant sees your plan and writes drafts that wait for your approval.
- Post calendar as an iCal linkYour planned and published posts as a subscribed calendar in Google Calendar, Outlook or Apple Calendar.
Troubleshooting & FAQ
- A post wasn't publishedWhat the post statuses mean, where to see the error, the common causes and how to send the post out again.
- Reconnect an expired connectionWhen an integration “Needs attention” or a sign-in has expired: how to find out what's wrong and how to connect it again.
- The monthly AI quota is used upWhat “You've used your plan's … AI posts this month” means, what counts, and how to continue: an AI pack, a bigger plan or the next month.
- Notifications aren't arrivingIf push notifications or e-mail reminders don't arrive: when Sayweek sends them and what to check on the device and in the settings.
- I can't sign inForgotten password, account locked after 5 failed attempts, two-factor code – how to get back into your account.
- Frequently asked questionsShort answers to the most common questions: approval, AI and data, trial, cancelling, languages, export and deletion.
- Is Sayweek working right now? – the System status pageThe System status page shows live whether the app, publishing, AI writing and e-mails work, and whether there is an open incident.
- Contact supportHow to get help: the help assistant in the app, an e-mail to the Sayweek team, and what to include so we can help quickly.
Can't find the answer?
Write to us: hello@sayweek.com