Reconnect an expired connection

Sign-ins to social networks and other services expire after a while, or you may revoke them on the service's side. Until you reconnect, Sayweek can't post there or read data from it.

How you can tell

• In the Settings menu, a tab shows Reports an error or Needs setting up.
• On All integrations, the card says Needs attention with the fix below it.
• Under Brands & channels, the account shows Expired – reconnect or Expires soon – reconnect.
• A post's error message, e.g. “The LinkedIn sign-in has expired – reconnect it (Settings → Channels).”

Reconnect

1. 1Open Settings → All integrations.
2. 2Click the Needs attention filter and open the affected card.
3. 3Read the How to fix line and click the Configure link next to it.
4. 4Connect the account again – for a social account with Reconnect – and sign in to the service.
5. 5Go back to the card and click Test connection.

The most common fixes

• “The sign-in has expired – reconnect it.”
• “The sign-in expires within a week – reconnect now so nothing stops.”
• “An active channel has no publishing route – link it to an account.”
• “The last run reported an error – check the details, then run the test.”