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A post wasn't published

What the post statuses mean, where to see the error, the common causes and how to send the post out again.

Updated:

If an approved post didn't go out, check its status first. Sayweek retries temporary errors (e.g. an overloaded network or a used-up Postiz limit) by itself; if the error persists, the post moves to Error and the reason is shown on the post.

Post statuses

  • Draft – not approved yet, it won't go out.
  • Queued – you approved it and Sayweek is sending it; on a temporary error it stays here and is retried later.
  • Approved – handed to the social network or to Postiz, it appears at its scheduled time.
  • Published ✓ – it's live.
  • Error – publishing failed even after several attempts.

Fix a failed post and send it again

  1. On the Week plan page, pick the Error / conflict / no image filter.
  2. Open the post: the error message is shown at the top in a red box.
  3. Fix the cause (see below) – for example reconnect the account or shorten the text.
  4. Click Approve and schedule again.
The post editor with the post status and the Approve and schedule button

Common causes

“Postiz reported an error. Take a look and approve it again.”

Postiz rejected the post. The post shows the exact reason (e.g. “According to Postiz the limit is … characters, the post has …”). Fix it, then approve again. If the Postiz account no longer exists or is disabled, assign it to the channel again under Settings → Brands & channels.

“This channel has no publishing route (Postiz or a direct account)…”

No account is connected to the channel. Connect one under Settings → Brands & channels, then approve the post again.

“The LinkedIn sign-in has expired – reconnect it (Settings → Channels).”

Direct connections expire after a while. Reconnect the account – see Reconnect an expired connection.

The post says “Approved” but never went live.

New workspaces start in test mode: approved posts don't go out live – neither through Postiz (they become drafts there: “Sent to Postiz as a draft (test mode, it won't be published).”) nor on directly connected channels. To go live, pick Live under Postiz mode in Settings → Postiz. The same happens while the emergency brake is on – a bar at the top tells you, and you release it under Settings → Postiz too. See Emergency brake.

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A post wasn't published – Help center | Sayweek