Change or cancel your plan
Upgrade or downgrade, cancel a card (Stripe) or PayPal subscription, and what stays after cancelling.
Updated:
You can change or cancel your plan at any time under Settings → Subscription. With a card (Stripe) subscription this happens on Stripe's secure billing page; with a PayPal subscription, right inside Sayweek.
Before you start
This needs the owner role. Billing isn't shown in the phone apps – use the website.
Change plan (card subscription)
- Open Settings → Subscription.
- In the Compare plans table, click Switch on the plan you want.
- Confirm the new plan on Stripe's billing page.
When you upgrade, you get the bigger quota immediately and the rest of the month is prorated. When you downgrade, Stripe credits the difference on your next invoice; if you have more brands or channels than the smaller plan allows, the existing ones stay – you just can't add new ones.
Cancel (card subscription)
- On the Subscription page, click Manage billing ↗.
- Cancel the subscription on Stripe's page.
- Back in Sayweek, Next charge shows until when everything stays available.
PayPal subscription
- Change: in the PayPal subscription section, pick the new plan in the Change plan list and click Switch to this. You approve the new price on PayPal; the change applies from the next charge.
- Cancel: click Cancel and confirm. Everything works until the end of the paid period, with no further charges.
What happens after cancelling?
Everything works until the end of the paid period. After that, writing and posting pause, but all your data (posts, brands, rules) stays – export it any time (Export or delete your data) or subscribe again.
Was this article helpful?
Related articles
- Plans and free trialThe Solo, Pro, Team and Agency plans, the 14-day trial without a card, and what happens when the trial ends.
- Invoices and VATA tax invoice for every payment by e-mail and as a download, the VAT rules, and how to change billing details and payment method.
- Export your data and delete your accountDownload all your data as a JSON file, see the data processors, and delete your workspace permanently.
- Monthly AI allowance and AI packsWhat counts towards the monthly AI allowance, where to see your usage, and how to top it up with a one-time AI pack.