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How to get help: the help assistant in the app, an e-mail to the Sayweek team, and what to include so we can help quickly.

Updated:

Most questions are answered in the help center – try its search first. If you can't find it, ask the help assistant or send us an e-mail.

Help assistant in the app

  1. In the app, open the Help panel.
  2. Choose Ask the help assistant.
  3. Describe your question in your own words – the AI assistant answers from the help articles and links the article.

E-mail

Write to hello@sayweek.com, preferably from your account's e-mail address. To help us help you quickly, include:

  • which workspace and brand it's about,
  • what you did, what you expected and what happened instead,
  • the exact error message (or a screenshot),
  • when it happened and on which device (browser, iPhone or Android app).

Feedback and requests

At the bottom of every help article you can answer Was this article helpful? – the team reads your comments. Request a missing integration on Settings → All integrations: Need another integration?

Was this article helpful?

Can't find the answer?

Write to us: hello@sayweek.com

Contact support – Help center | Sayweek